Privacy Policy

1. Introduction

Prospectx Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Details:
Prospectx Ltd
Company number: 16307673
128 City Road, London, EC1V 2NX, United Kingdom
Email: hello@getprospectx.com

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email address, phone number)
• Company information (company name, size, industry)
• Communication preferences
• Any other information you choose to provide when contacting us

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Analytics data via Google Analytics

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Analyze website usage and optimize user experience
• Comply with legal obligations
• Prevent fraud and enhance security

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our business (email services, analytics providers, hosting services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact form submissions and inquiry data are typically retained for up to 2 years.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or UK, you have the following rights:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your personal data
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request transfer of your data to another organization
• Right to object: Object to processing of your personal data
• Right to withdraw consent: Withdraw consent at any time

To exercise any of these rights, please contact us at hello@getprospectx.com

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@getprospectx.com
Address: Prospectx Ltd, 128 City Road, London, EC1V 2NX, United Kingdom